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Analytics & CRO for hotels, b&bs and farm stays

Sites for accommodation businesses with an integrated booking engine, immersive room galleries, integration with Booking.com and Airbnb, and a map of local attractions

from 390€ VAT excl.
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In the hotels, b&bs and farm stays industry, analytics & cro isn't a stylistic exercise: it's the tool that solves the real problems of your vertical. Here you'll find how we apply it specifically, what you take away, and how much it costs to get started.

Who it's for

The problems we see every time in the hotels, b&bs and farm stays industry

If at least one of these sounds familiar, analytics & cro is the right lever.

    Total dependence on OTAs with high commissions
    No direct booking channel on the site
    Poor or unprofessional photo gallery
    Uncompetitive prices on direct bookings
    Absence from local searches ('hotel + city', 'B&B + location')
What you take away

The concrete results

  • Server-side GA4 that resists ad-blockers and cookie banners
  • Shared Looker Studio dashboard with real business KPIs
  • Heatmaps and session recording to understand user behaviour
  • A/B tests on concrete hypotheses, statistically significant winners
  • Funnel bottleneck identification month by month
  • Measurable conversion rate growth in 3-6 months
Industry-specific

The features you simply can't go without

We include them by default on every analytics & cro project for the hotels, b&bs and farm stays industry.

  • Integrated booking engine (Simple Booking, Ericsoft, Bookingplanner)
  • Calendar sync with Booking.com and Airbnb (channel manager)
  • Immersive gallery for each room/apartment
  • Room pages with amenities, beds, view
  • Interactive map with nearby attractions and restaurants
  • Reviews and testimonials section
  • Direct promotions (discounted rates for bookings from the site)
  • Gift cards and experience vouchers

What we work with

We choose the stack on a case-by-case basis, not by personal preference.

  • Google Analytics 4
  • Google Tag Manager (server-side)
  • Looker Studio
  • Microsoft Clarity
  • Hotjar
  • Growthbook (open source A/B testing)
  • VWO
  • Optimizely
  • BigQuery (for advanced GA4 exports)
Pricing

Where it starts

390 €/monthup to 990 €

VAT excluded

The exact price depends on the scale of the project (pages, languages, integrations). For a typical hotels, b&bs and farm stays business, our dedicated package is the simplest route.

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Compliance notes

CIN — National Identification Code (Decree-Law 145/2023 converted into Law 191/2023, operational from 2024, must be displayed in listings and at the property), regional CIRs where still required, tourist tax, tourism SCIA, ISTAT tourism reporting, police reporting via Alloggiati Web. The site doesn't handle these obligations, but it must allow them to be integrated into the booking flow.

Frequently asked questions

analytics & cro for a hotels, b&bs and farm stays: how long does a project typically take?

It depends on the scale, but for most cases we're talking about 2-4 weeks from sign-off to going live, content included. For complex cases (many languages, integrations with industry software) it can take 6-8 weeks.

Can I start even if I don't have all my content (text, photos) ready?

Yes. We offer copy support and image selection as a separate package, or we proceed with placeholders and swap them in along the way. The important thing is to nail the positioning before the design phase.

Can I update the site on my own after delivery?

Yes. We deliver with a simple editorial panel (organised by content type) and 2 hours of training included. For structural changes (new sections, new templates) we step in.

Does the site comply with hotels, b&bs and farm stays industry regulations?

Yes. For this industry we take into account: CIN — National Identification Code (Decree-Law 145/2023 converted into Law 191/2023, operational from 2024, must be displayed in listings and at the property), regional CIRs where still required, tourist tax, tourism SCIA, ISTAT tourism reporting, police reporting via Alloggiati Web. The site doesn't handle these obligations, but it must allow them to be integrated into the booking flow. We always start from compliance, we don't add it afterwards.

Why does a hotels, b&bs and farm stays project cost more than a generic site?

The hotels, b&bs and farm stays industry requires specific features, regulatory compliance and an architecture that works for its audience. What's optional on a generic site is included by default here — and it's cheaper to do it right from the start than to fix it later.

Why server-side GA4 and not client-side like everyone else?

Because client-side you lose a growing share of data: ad-blockers block 20-30% of visitors, the cookie banner refuses all tracking if the user declines, and browser privacy policies (Safari ITP, Brave) limit third-party cookies. Server-side tracking (via Google Tag Manager on Cloud Run or similar) bypasses these blocks while respecting privacy and GDPR: requests originate from your server, not the browser. Result: 95-98% complete data vs 65-75% client-side. It's the difference between flying blind and making decisions.

How much traffic do you need to run A/B tests?

For statistically significant tests you need a minimum number of conversions per variant, not just visitors. Rule of thumb: with at least 5,000 unique visitors/month on the target page and a baseline conversion rate above 2%, you can run reliable tests in 2-4 weeks. Below that threshold, it makes more sense to work on heatmaps and qualitative analysis (Microsoft Clarity, session recording) to spot the obvious problems before even running tests.

What's in the monthly report?

Overall and per-channel conversion rates, top pages by traffic and by conversion, funnel bottlenecks (where users drop off), heatmap insights for the month, results of closed A/B tests (winner or statistical tie), and new tests in the pipeline. The report is a Looker Studio dashboard available 24/7 plus a monthly 30-60 minute call to discuss the numbers and decide the next steps together. No static PDFs.

Is Microsoft Clarity really free?

Yes, Microsoft Clarity is free with no traffic limits and no hidden surcharges. Microsoft offers it for free because it uses aggregated data for its AI products, in a GDPR-compliant way. For Italian SMEs it's the best choice in 90% of cases: heatmaps, session recording, dashboard. We only recommend Hotjar when you need more advanced features (built-in surveys, complex custom funnels) and the budget justifies it (€39-389/month).

How much does my conversion rate actually grow?

Realistic range for an Italian SME: +20-40% conversion rate in the first 6-9 months, on baseline rates between 1% and 3%. It's not linear: some tests deliver +15%, others are flat, others come in at -5% and get discarded. The value isn't 'the big idea that doubles everything', it's the discipline of iterating. Promising +200% on the conversion rate is often a sign of someone selling hot air: the reality is progressive gains that compound.

Do you only work with Google Analytics?

GA4 is the default because it's free, integrated with Google Ads and Search Console, and has the richest ecosystem. But for larger clients or those with strong privacy needs (healthcare, fintech) we also work with Plausible, Matomo, PostHog. The choice depends on regulatory constraints, integration with other tools, and budget. In the initial discovery we assess what makes sense for your case and tell you plainly.

Ready for analytics & cro in your hotels, b&bs and farm stays?

Tell us in 3 lines what you need. We reply within 24 working hours with a concrete proposal and transparent prices.

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